FREQUENTLY ASKED QUESTIONS

WHAT ARE THE OFFICE POLICIES

  • New Patient - No- Show fee of $100 will be required before scheduling another appointment. 

  • Existing patients: no-show fee of $50

  • Cancellation fee: A fee of $25 for any cancellations within a 24 hours. 

  • A urine screening is required for all new patients. Cost of $15 will be applied. 

  • Patients with 3 or more missed/cancelled appointments may be considered non-compliant and possible termination from the practice. 

  • Patient cost responsibility is due at the time of service.  

  • Insurance, address, phone number and pharmacy changes need to be updated with our office. 

  • Any disability cases must be discussed in session and may require additional treatment programs. Disability paperwork will NOT be completed at the initial evaluation. 

  • Any medication refill requests will be considered on a case-to - case basis and if approved by the provider, a fee of $25 will be applied if refilled without an appointment. 

HOW LONG WILL MY FIRST APPOINTMENT LAST?

Generally, the first appointment lasts 30-60 minutes.

WHAT SHOULD I BRING TO MY FIRST APPOINTMENT?

Please complete and bring with you the new patient paperwork found here. A list of all your current and past medications should be brought with you. Please bring either your medication bottles, a medication list from your pharmacy, or medical records from past physicians. We will need a copy of your ID and insurance card and an acceptable form of payment (Mastercard, Visa, AMEX, or cash).

WHEN DO I PAY MY PORTION OF THE BILL?

All payment is due at the time of service. We accept Mastercard, Visa, AMEX, and cash. Personal checks are NOT accepted.

WHAT DO I DO IF I HAVE AN EMERGENCY?

In the event of a medical emergency, please dial 911 or go to the nearest emergency room. For psychiatric assessment, patients may be referred to Ridgeview Institute: 770-434-4567.

HOW OFTEN DO I NEED TO BE SEEN?

Monthly until the physician feels that the patient is stable under the current treatment plan.

Smyrna Location

1314 Concord Road SE

Smyrna, Georgia 30080

Douglasville Location

6025 Professional Parkway

Suite 301

Douglasville, Georgia 30134

Office hours

Monday-Thursday 8 AM-5 PM

Friday 8 AM - 5 PM

Starting October 5, 2020, our office will close for lunch from 12-1pm daily.

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Contact

T: 770-438-1799

F: 770-825-9046

We follow Cobb County Weather closings. 

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